Radio head unit not on vehicle network — infotainment and some settings unavailable.
Common symptoms
- No audio
- Steering wheel controls inop
- Settings grayed out
Typical causes
- Failed radio
- CAN to radio harness
- Aftermarket stereo without proper interface
What scanner do you need?
Full-system scanner (engine, ABS, SRS, transmission, service resets)
Use live data and freeze frame to confirm the fault before replacing parts. ABS, SRS, and network U-codes usually require a full-system scanner.
Diagnostic tips
- Record freeze frame data when the code first sets
- Clear the code only after fixing the root cause
- Check for related pending codes that point to a common issue
- Verify battery voltage is above 12.4V before chasing sensor codes